Asked Questions - Software Licensing
Here are some
of the questions that our users have, please feel free to contact
us for further information.
exactly does an Annual License and a Subscription License mean?
Can I procure a license that never expires?
is maintenance and what all is covered? What are the benefits of
procuring annual maintenance?
Can I procure a site license for the entire company
so any one can use it on a network?
is a dongle or a hardware key? Why do you use hardware keys?
What happens when my license expires? Do I have to
ship the key back for license renewal?
Why do I need an init code for a demo version?
How can I purchase a license? Can I pay by Credit Card?
unable to see your orderforms, can you email or fax them to me?
does an Annual License and a Subscription License mean?
Annual License means that you can use the software for exactly one
year. You are entitled to free program upgrades that released during
your active license. Prefered discounted pricing for existing users
is provided for Annual License Renewals.
Subscription License provides the capability to use the software
for three years. The cost of maintenace for the first year is included
in this license and any new upgrades can be procured free of cost
for the first year. Annual maintenace can be purchased for the remaining
years to continue recieving free upgrades. This type of licensing
locks in your license for any price changes in the near future for
You can renew your license by contacting
us, we provide special pricing for license renewals.
Can I procure
a license that never expires?
No, we generally do not provide such Single User Licenses that will
never expire. If you are interested in a site or network licenses
please contact us and we may have a solution
that targets your specific licensing needs.
maintenance and what all is covered? What are the benefits of procuring
Annual maintenace provides you free upgrades to the latest released
version of the software with an active license. This is provided
free of cost for an Annual License and for the first year of a Subscription
License. With maintenance you can also avail free technical support
by phone or email for any issues which may arise with the software.
Can I procure
a site license for the entire company so any one can use it on a
Yes, we provide site licenses for all our software systems that
can be installed on a network. These licenses are priced based on
number of users on a network. Please contact us for a specific price
quote on Site Licenses and their advantages.
What is a dongle or a hardware key? Why do you use hardware keys?
A dongle or a hardware key is a small hardware device that attaches
to the parallel (printer) port of your computer and keeps track
of the license for the software system. You cannot use the software
without a hardware key. It helps us enforce a Single User License
and prevent piracy so that there is only one concurrent user of
the software. You can install the software on as many computers
as you like, this gives flexibility to the end user.
These dongles are perfectly transparent to the printer or any other
hardware keys for other programs that you may have. We also provide
USB Keys for computers or laptops without printer ports.
when my license expires? Do I have to ship the key back for license
The hardware key keeps track of your license and when it expires.
As soon the license expires, the software is locked and users can
no longer use it. On purchase of a license renewal, we will email/fax
you an activation key that will renew your license. You do not have
to ship the key back to us for renewal.
Why do I
need an init code for a demo version?
Our Software Demo Versions are protected against software piracy
and illegal use and distribution. You may freely download them and
try for 7 days without any init code. Once the free trial has expired
and you need to use the program for an extended period of 7 days,
please email us the MID and the Site Code so we can reactivate your
demo by sending you an Init Code.
I purchase a license? Can I pay by Credit Card?
To purchase a license, please download, fill and fax/email us an
Order Form or a Subscription
Order Form. Fill in the Purchase Order Number if you would like
us to invoice you. We accept Wire Transfers and Credit Card payments.
If you are using a credit card, fax in the details instead of sending
it by email for security reasons. Click
here for directions on completing and sending us an order form.
I am unable
to see your orderforms, can you email or fax them to me?
The software order forms are in pdf format and Adobe Acrobat Reader
is required to view these order forms. Click
here to get Acrobat Reader. We can fax also them to you, please
contact us with your fax number and contact